Privacy Policy
Caravanza respects your privacy and aims to collect only the information needed to provide and improve our services.
Information We Collect
When you use Caravanza, we may collect information you provide directly and basic information required to process your service request.
- Contact information you provide.
- Service request details, such as the type of assistance you need.
- Location information when needed to match your request with a suitable local partner.
- Basic technical and usage information related to how Caravanza is used.
How We Use Information
We use information only where reasonably necessary to operate Caravanza, coordinate requested services, communicate with you, maintain service quality, and improve the platform.
Local Service Partners
Caravanza may share relevant request information with vetted local partners when necessary to arrange or complete a service you request.
We aim to limit shared information to what is reasonably required for that service.
Service Providers
Caravanza may use third-party providers for functions such as hosting, communications, analytics, payments, or technical infrastructure. These providers may process information only as necessary to provide their services to Caravanza.
Data Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including operating the service, resolving issues, maintaining records, and meeting applicable obligations.
Security
Caravanza takes reasonable technical and organizational measures to protect information. However, no online service or method of electronic storage can guarantee absolute security.
Your Choices
You may contact Caravanza to ask about personal information associated with you, request corrections, or request deletion where appropriate.
Requests can be sent to hello@caravanza.com.
External Services
Caravanza may contain links to or interact with third-party services. Their privacy practices are governed by their own policies, and Caravanza is not responsible for how independent third parties handle information outside the Caravanza service.
Changes to This Policy
Caravanza may update this privacy policy when the service or its privacy practices change. The current version will apply from the time it is published.
Contact
For privacy-related questions, contact hello@caravanza.com.